FAQs

Upholstery Services Our focus is residential upholstery, contract furniture reupholstery for the medical and therapeutic industry, antique restoration, furniture repairs, and cushion foam/fill replacement. We are happy to provide quotes via email, text, and in home. To assist us in providing an accurate quote, please provide a full detailed picture of your piece, front and back, measurements including depth of seat and over all height of piece help as well.  

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Custom Cushions and Throw Pillows We make custom indoor and outdoor cushions of any shape and size using your measurements or inspiration picture provided. In addition we also custom make cushion inserts in various types of fill to suit your comfort needs. 

Sewing Services We offer custom seamstress services for items such as Drapery, Placemats and Table Runners. 

Choosing Fabrics:  You may browse our fabric vendors online by visiting the fabric section of our website. Samples will be shipped USPS right to your door. We cannot provide tracking for these items. When emailing us your sample order request please provide your name, and address along with the fabric vendor name and pattern number for each sample. Order requests can be done by contacting us via email.

Scheduling/Leadtimes: Lead Times are between 2-12 weeks. Leadtime is calculated from the arrival of your fabric and materials to our shop.

Pick Up and Delivery: We offer scheduled pick up and delivery services for your furniture through a local professional moving service. Their service fees are based on distance, location, and size of items. Typical charges range from $80-$150. We also offer direct shipping to your home for custom cushions and throw pillows.

Payments:  At the time of invoicing, a minimum 40% deposit is required for most furniture reupholstery services including throw pillows, cushions, and drapery, remaining balance is due prior to delivery.  Illinois Sales Tax will be applied to all applicable orders. Due to the nature of our business we do not offer refunds. We want our customers to be completely satisfied. We strive to provide clear communication and quality service with every project. If there is an issue with your order we will do our best to make it right. 

Methods of Payment We Accept:  Cash, Check, Zelle, Venmo, Visa, MasterCard, American Express, Discover